Nexa Scheduling

Appointment Setting Services

With Nexa’s B2B and B2C Appointment Setting Services, you can focus on the work you’re passionate about, instead of time-consuming administrative tasks. Our skilled call center professionals and live virtual receptionists are trained to streamline your appointment setting process so that you can maximize your revenue—filling open slots and managing appointment scheduling according to your day-to-day needs and long-term goals while keeping your administrative overhead low.

24/7/365 Live Scheduling Service

Nexa never takes a day off, so your calls and appointment inquiries never go to voicemail. Our call center professionals are always available to schedule appointments and manage bookings—morning and night, in English and Spanish, and every day of the year, even weekends and holidays.

  • Seamless booking and management services with minimal overhead
  • All-day availability to capture every appointment opportunity
  • Easy, efficient onboarding to set up your scheduling today

Lead Capture & Sales Intake

Slash administrative overhead while you capture and convert new quality leads. Nexa’s call center experts and B2B appointment setting professionals will convert promising leads into new business and bookings, saving you needless marketing and sales expenses.

  • Build a revenue-generating machine
  • Increase conversions while decreasing overhead
  • Identify and convert qualified prospects and leads

Outbound Sales & Calling Campaigns

Create a successful outbound call strategy using our lead generation and appointment setting services. Our outbound call center services will help reschedule missed or canceled appointments, confirm bookings, and proactively engage clients with outbound appointment setting reminders.

  • Keep your calendar full
  • Build customer loyalty and increase retention
  • Schedule visits in advance

People-Powered Live Chat Service

Boost conversion rates and repeat customers, and engage phone-shy customers when you accept and confirm bookings with Nexa Chat, our live web-chat tool powered by real-life sales agents.

  • Create another channel for managing bookings
  • Improve conversion rates up to 40%
  • Convert digital traffic into qualified sales appointments

People-Powered Text Messaging

Combine appointment scheduling services with Nexa Text and expand your reach with real-time messaging that allows you to efficiently confirm appointments and schedule new bookings with qualified prospects or existing clients.

  • Tap into another channel for managing bookings
  • Improve conversion rates up to 40%
  • Reach customers where they are to avoid missed appointments

CRM Integration

Connect to your chosen CRM and scheduling software to update calendars in real-time, easily coordinate various schedules, and track new and repeat bookings.

  • Connect to your preferred tools
  • Sync your customer and booking info
  • Seamlessly integrate Nexa into your workflow

Reporting & Analytics

Access appointment details and booking data through the Nexa mobile app and portal so that you can make data-backed business decisions and scale strategically.

  • Consult real-time data, managed by Nexa
  • Update your availability on the fly
  • Access data anytime, from anywhere

“We've been using Nexa for a few years now as our primary answering service for customer calls. We use after-hours and midday telephone answering service so any inbound or outbound calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa's virtual receptionist service has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“We've been using Nexa for a few years now as our primary answering service for customer calls. We use after-hours and midday telephone answering service so any inbound or outbound calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa's virtual receptionist service has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“We utilize Nexa's intake services and they screen potential client calls for us.Our interaction with the Nexa reps has always been really positive. We have our own manager, so anytime I want to change anything or re-route something, she has always been really easy to work with. The service has gone really well and has definitely helped us out. Nexa integrates with a lot of different software which I really like, and we are more able to do other work knowing that the calls are being taken care of. I would definitely recommend Nexa.”

Christy

Chandler, AZ

“I engaged Nexa to act as our third-party call handling service and the experience has been stellar! The process to onboard was simple and easy, and surprisingly fast. Nexa went from knowing nothing about our business to being ready to take calls in just a few short weeks.”

Andrea Clinton

Baselayer

“We need everyone who calls in to be able to speak to an actual person. After all, we only get one shot at emergency response. We've explored answering services before, but had difficulty with the way calls were handled. The accurate transmission of collected information is crucial to us, so we rely on Nexa for prompt responses. With Nexa, we're no longer missing calls. When evaluating our options, what was most important to us was courtesy, accuracy, consistency andthe ability to follow clear directions. Nexa does it all."

Mike Graul

Operations Manager at Colorado Disaster Restoration

“When someone's air conditioning is not working, they're not waiting to receive service. Our response time has to be within minutes, or they're on to the next company. Nexa views our customers the same way we do—with the same respect, accountability and professionalism. The transition is so seamless that many customers don't realize that they're not speaking with one of our staff."We now know how important our answering service is. It helps create a whole new level of loyalty and trust with our existing customers. Now, we consider Nexa a true part of the Penguin Air & Plumbing family."

Penguin Air & Plumbing

Penguin Air & Plumbing Operations Manager

“Our office, Skupin Law Group, PLLC, has been using Nexa for over 8 years now. Theyoffer excellent service, very reasonable prices and they have extremely fastemail response times.”

Mike Skupin

Skupin Law Group

Companies We Work With

Leverage our Live Scheduling And Take Your Business To The Next Level.

Fill out this form or call 1-800-756-3080 to connect with one of our business specialists and learn about all the ways Nexa can help you realize your business goals.