When businesses need AI and people-powered solutions, they trust Nexa. At Nexa, we focus on enhancing business communication and operational efficiency through a range of customizable solutions. Whether you’re interested in booking, sales, emergency dispatch or something similar, we have you covered with comprehensive services tailored to your exact business needs.
Contact Nexa to schedule a demo.
Booking, Appointment-Setting & Scheduling
Nexa manages booking, appointment-setting and scheduling to optimize your calendar and prevent missed opportunities. It integrates with various systems to streamline the process.
Lead Qualification
Are you tired of receiving poor leads? Nexa filters prospects using human expertise and AI to ensure only high-quality leads reach your sales team.
Inbound & Outbound Sales
With training in industry-specific terminology, the Nexa sales team can handle both inbound and outbound sales, increasing customer engagement and conversion rates. Inbound services include 24/7 call answering and lead capture, while outbound services include lead generation and appointment confirmations.
Virtual Receptionist Services
In addition to call, text and chat answering, Nexa virtual receptionist services include real-time appointment booking, after-hours call support and customized scripts. Your business will never miss a communication with 24/7/365 availability.
Lead Form Follow-Up
Immediate follow-up is essential for converting leads. Nexa follows up on lead forms submitted through your website or other channels, ensuring timely, personalized and effective communication.
Live Call, Text & Chat Answering
Nexa manages live calls, texts and chats in real-time, so you’re always on top of your multi-channel communication efforts. Our agents even have bilingual capabilities so that you can offer personalized assistance in the country’s most widely spoken languages.
Afterhours & Overflow Services
With Nexa’s after-hours overflow services, your business remains responsive, even during peak times, nights, weekends and holidays. Nexa integrates seamlessly with your existing systems.
24/7/365 Coverage
If you’re in an industry that requires constant availability, you need reliable 24/7/365 coverage. Nexa provides round-the-clock coverage for modern businesses, so you never have to worry about potential lost sales.
People & AI-Powered Solutions
Nexa’s service offerings combine human expertise and AI to provide the ideal balance of personalization and efficiency. Nexa’s Voice + AI, for example, offers a hybrid experience that’s second to none.
Industry-Trained Receptionists
When you opt for Nexa’s virtual receptionist, you benefit from an agent who adds another level of expertise and professionalism to your business. Our receptionists undergo extensive industry training to ensure they’re well-versed in specific terminology and protocols.
Bilingual Communications (English and Spanish)
To effectively engage with a broader audience, you need bilingual communication services from Nexa. Our agents speak English and Spanish and complete cultural sensitivity training to ensure a positive interaction.
Shared Service, Fixed Headcount & Hybrid Models
Nexa offers different service models so you can choose the best fit for your business. Whether you choose shared service, fixed headcount or a hybrid approach, there’s flexibility and scalability with each option.
Emergency Dispatch
When there’s a critical situation with a customer, you want to handle it promptly and efficiently. Nexa’s emergency dispatch service provides a quick, dependable response, day or night.
The Future of Appointment Scheduling
Nexa is an enterprise technology platform created by a team with 40 years of experience. From robust reporting to direct CRM & API integrations, Nexa is the next game-changer for your business.
Contact Nexa to request a consultation or learn how our services can benefit your business.
