Healthcare Booking Solutions: Your Virtual Receptionist
Experience the leading solution service for answering, scheduling, and emergency patient dispatch
Patient booking is an essential part of any healthcare facility, so you need the right solution for your practice. At Nexa, we understand the importance of seamless patient communication, booking and intake processes. We offer specialized services for the healthcare industry, including booking.
Nexa’s healthcare booking solutions have countless benefits, including increased efficiency, patient satisfaction and 24/7 availability, backed by numerous case studies. Nexa is a booking solutions service that serves as an extension of your office so you can focus on providing the best possible care for your patients. A Nexa virtual receptionist is AI-driven efficiency to the core.
Contact Nexa to request more information for your healthcare practice.
Comprehensive Healthcare Booking Solutions
Nexa handles each call with precision, care and professionalism to transform your practice’s accessibility and streamline appointment management.
Our healthcare booking solutions include:
- Medical appointment scheduling: Nexa’s appointment scheduling services provide efficient workflow optimization, 24/7 scheduling capabilities and comprehensive calendar management to ensure timely bookings and reduce no-shows. This service also integrates with various healthcare systems.
- Patient intake services: Our live virtual receptionists streamline patient intake from the initial call, ensuring accurate and complete information collection. Efficient intake processes on patient care frees up your staff’s valuable time, allowing them to focus on delivering exceptional care.
- Virtual receptionist services: Nexa’s virtual receptionists provide a seamless front desk experience without the overhead costs. Not only do they manage calls, texts and chats professionally, but they also undergo training in medical terminology and can handle sensitive patient information.
After Hours & Overflow Services
Never say “no” to another vacation again with Nexa. We keep your practice running 24/7 with after-hours support.
Our after-hours and overflow services include:
- 24/7/365 coverage: In today’s world, patients expect round-the-clock availability during holidays, weekends and overflow situations. Nexa prioritizes continuous patient communication, even after regular business hours.
- Emergency dispatch: Nexa offers urgent triage support, promptly identifying and escalating critical situations. This immediate response and coordination with medical teams yields unmatched responsiveness and reliability, significantly impacting patient outcomes.
Bilingual Answering Services
Nexa’s bilingual answering services empower practices to connect with English and Spanish-speaking patients, allowing for patient-centric care.
Our bilingual answering services include:
- English and Spanish communication: At Nexa, we understand the importance of language accessibility in healthcare. Our bilingual services ensure clear and effective communication with diverse patient populations.
- Cultural sensitivity: Nexa’s agents are trained to handle culturally sensitive situations professionally.
Inbound & Outbound Medical Sales
Nexa is helping your business flourish with inbound and outbound medical sales.
Here’s what you should know about these strategies:
- Inbound medical sales: Nexa seamlessly handles inbound medical sales with a 24/7/365 live answering service and converting inquiries into appointments or sales. Training on medical products and services ensures that agents provide the most accurate information.
- Outbound medical sales: Effective outbound services can increase lead generation, appointments and revenue growth. We proactively approach outbound medical sales, regularly using proven lead nurturing sequences, appointment setting/confirmations and cross-sell/up-sell opportunities.
Effortlessly Scale Your Operations with NEXA
Nexa offers AI and people-powered solutions. We do everything from 24/7 emergency dispatch to booking and answering services. If you’re a healthcare provider, we encourage you to partner with Nexa for streamlined, efficient and patient-focused communication services.
Contact Nexa to request a consultation or learn more about our healthcare solutions.
Nexa's B2B and B2C appointment setting services streamline administrative tasks, keeping you organized and informed.
Using both humans and AI technology, our bilingual answering service, which is available 24/7, efficiently answers calls.
Our experienced sales team enhances campaigns, captures opportunities, and assists patients. Integration with industry software of your choice ensures accurate sales data and leads.
The onboarding process is facilitated by live receptionists who promptly answer calls for new prospects/patients, ensuring accurate information gathering.
Boost conversion rates with human-powered live chat virtual receptionists, designed to convert digital traffic into paying customers.
Expand your reach with our fastest-growing channel, real-time text messaging to improve customer satisfaction, engagement and lead capture.
Access real-time data reports, update availability instantly, and make informed decisions with our reporting services.
Nexa team is always on call to troubleshoot patient emergencies, providing dispatch and triage services.
Nexa's B2B and B2C appointment setting services streamline administrative tasks, keeping you organized and informed.
Using both humans and AI technology, our bilingual answering service, which is available 24/7, efficiently answers calls.
Our experienced sales team enhances campaigns, captures opportunities, and assists patients. Integration with industry software of your choice ensures accurate sales data and leads.
The onboarding process is facilitated by live receptionists who promptly answer calls for new prospects/patients, ensuring accurate information gathering.
Boost conversion rates with human-powered live chat virtual receptionists, designed to convert digital traffic into paying customers.
Expand your reach with our fastest-growing channel, real-time text messaging to improve customer satisfaction, engagement and lead capture.
Access real-time data reports, update availability instantly, and make informed decisions with our reporting services.
Nexa team is always on call to troubleshoot patient emergencies, providing dispatch and triage services.
Ready To Grow Your Business?
Our omni-channel specialists are ready to help you grow and scale your business 24/7.
- Enterprise technology platform
- Agents with bilingual capabilities
- HIPAA compliant
- Direct CRM & API integrations
- Robust reporting
- Dedicated, industry-specific agent
- US based agents
- 40 years refining processes
- Specialized agent training
- Shared service, fixed headcount and hybrid solutions
Find out how your business can deliver an exceptional 24/7/365 customer experience, improve conversion rates and convert website traffic into happy—and paying!—customers.