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Plans & Pricing

Nexa 100

100 Voice Minutes

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24/7 answering service

Live virtual receptionists

Local phone number

Custom scripting

Scheduling appointments

Lead qualification

Client portal and analytics

24/7 customer support

Nexa 300

300 Voice Minutes

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24/7 answering service

Live virtual receptionists

Local phone number

Custom scripting

Scheduling appointments

Lead qualification

Inbound and outbound sales

Client and patient intake

Client portal and analytics

24/7 customer Support

Most Popular

Nexa 500

500 Voice Minutes

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24/7 answering service

Live virtual receptionists

Local phone number

Custom scripting

Scheduling appointments

Lead qualification

Inbound and outbound sales

Client and patient intake

CRM integration

Client portal and analytics

24/7 customer Support

Add Live Chat and Text to any plan for less than $100 per month (a 50% savings)

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Nexa Free

50 free receptionist minutes

No credit card required

Nexa Chat/Text 50

$300/Month

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Nexa Chat/Text 100

$550/Month

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Power Your Growth

Features Included In All Plans & Packages

On average, businesses using Nexa attribute a 15% increase in revenue.

Receptionist Work

The time a virtual receptionist spends working on behalf of a client.

Company Specific Scripting

From basic to complex scripts, all customers will have the same experience with your company and brand.

Desktop Portal

A platform to check your calendar, messages, usage data, and more.

24/7/365 Live Coverage

Answering Service 24 hours a day, 7 days a week, 365 days a year.

Call Reporting

Reports summarizing your call information.

Follow-Ups & Outbound Calls

A call initiated by a virtual receptionist for reasons such as an appointment reminder.

Live Customer Support

Account support is provided by our customer support team.

FAQs

A list of questions and answers specific to your business for virtual receptionists to reference.

Phone Number

A local phone number will be provided.

Nexa Receptionists

Frequently Asked Questions

What does virtual receptionist work time include?

Receptionist work time includes live answer talk time (when a receptionist is on the phone with your client), after-call follow up, email services, scheduling services post-call, dispatching services, and any time spent working on your behalf.

How do the billing cycles work?

The setup fee covers the initial programming, onboarding, and training required for your account to go live.

What happens if I go over my number of allowed minutes?

If you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate.

What are your Terms and Conditions?

Our terms and conditions can be found here.

Ready to Grow Your Business?

Our omni-channel specialists are ready to help you grow and scale your business 24/7

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“We've been using Nexa for a few years now as our primary answering service for customer calls. We use after-hours and midday telephone answering service so any inbound or outbound calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa's virtual receptionist service has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“We've been using Nexa for a few years now as our primary answering service for customer calls. We use after-hours and midday telephone answering service so any inbound or outbound calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa's virtual receptionist service has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“When someone's air conditioning is not working, they're not waiting to receive service. Our response time has to be within minutes, or they're on to the next company. Nexa views our customers the same way we do—with the same respect, accountability and professionalism. The transition is so seamless that many customers don't realize that they're not speaking with one of our staff."We now know how important our answering service is. It helps create a whole new level of loyalty and trust with our existing customers. Now, we consider Nexa a true part of the Penguin Air & Plumbing family."

Penguin Air & Plumbing

Penguin Air & Plumbing Operations Manager

“I engaged Nexa to act as our third-party call handling service and the experience has been stellar! The process to onboard was simple and easy, and surprisingly fast. Nexa went from knowing nothing about our business to being ready to take calls in just a few short weeks.”

Andrea Clinton

Baselayer

“We utilize Nexa's intake services and they screen potential client calls for us.Our interaction with the Nexa reps has always been really positive. We have our own manager, so anytime I want to change anything or re-route something, she has always been really easy to work with. The service has gone really well and has definitely helped us out. Nexa integrates with a lot of different software which I really like, and we are more able to do other work knowing that the calls are being taken care of. I would definitely recommend Nexa.”

Christy

Chandler, AZ

“Our office, Skupin Law Group, PLLC, has been using Nexa for over 8 years now. Theyoffer excellent service, very reasonable prices and they have extremely fastemail response times.”

Mike Skupin

Skupin Law Group

“We need everyone who calls in to be able to speak to an actual person. After all, we only get one shot at emergency response. We've explored answering services before, but had difficulty with the way calls were handled. The accurate transmission of collected information is crucial to us, so we rely on Nexa for prompt responses. With Nexa, we're no longer missing calls. When evaluating our options, what was most important to us was courtesy, accuracy, consistency andthe ability to follow clear directions. Nexa does it all."

Mike Graul

Operations Manager at Colorado Disaster Restoration

Companies We Work With