What does virtual receptionist work time include?
Receptionist work time includes live answer talk time (when a receptionist is on the phone with your client), after-call follow up, email services, scheduling services post-call, dispatching services, and any time spent working on your behalf.
How do the billing cycles work?
The setup fee covers the initial programming, onboarding, and training required for your account to go live.
What happens if I go over my number of allowed minutes?
If you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate.
How does the 21-day money back guarantee work?
The money back guarantee is only valid for the first 21 days of client service or 500 minutes of usage, whichever occurs first.
What are your Terms and Conditions?
Our terms and conditions can be found here.