CASE STUDIES

Case Studies

Stabilizing Call Handling & Boosting Patient Experience for Coastal Orthopedics

THE CLIENT Coastal Orthopedics is a leading provider of musculoskeletal care, dedicated to delivering high-quality, patient-focused services. However, operational inefficiencies in 2024, specifically around call...

EverService Engagement Solutions Drive Year-Round Growth for Well-Known PHCE Company

In September of 2023, Blue Corona introduced Nexa (through the EverService family of brands) to F.H. Furr to assist with improving outbound sales performance. ...

Scalable, Compassionate Care for Nationwide Home Health & Hospice Company

In March of 2017, this leading healthcare provider engaged with Nexa Healthcare (originally Mid-State Communications, later acquired by Everservice and now serviced under the Nexa...

Boosting HVAC Business with Nexa

overview HVAC companies often struggle to regulate call volume, capture leads and provide 24/7 customer service, needing flexible solutions to boost sales and optimize staffing....

Plumbers Partner With Nexa For Reliable, 24/7 Coverage

overview With limited staff and a high call volume, plumbers often struggle with missing calls and valuable opportunities to improve their customer service. Our plumbing...

Boosting Insurance Operations: Nexa’s Swift Solutions

overview West Point Underwriters, a Florida-based insurance organization, faced challenges during hurricane seasons due to inadequate provider support. Nexa stepped in, improving call handling and...

Whitehardt: Premium Support

As a premium marketing firm for legal clients, Whitehardt Inc. understands the need for high-quality service. Since 2012, Whitehardt Inc. has been delivering smarter marketing...

The Power Of A 24/7 Partner

After serving as a public defender, this Maryland based attorney opened a private law practice to offer affordable and quality legal services to anyone facing...

The Law Office of Stephanie Lake: No Leads Lost

Stephanie Lake is a Board Certified Specialist in Social Security Disability Law. She leads one of the most successful Social Security law firms in Arizona....