In Alexandria, LA, some of the fastest-growing industries, medical, education, and small businesses, are also those that most need fast response times when contacted by a potential customer. At Nexa, we let you grow your business without major restructuring or hiring, with our scalable call-answering services. Whether you need a virtual receptionist to schedule appointments or a lead-capture specialist to support sales, our team does it all. We’re Alexandria’s call center specialists, which means we give you the ability to connect with any potential opportunity nearly instantly.
Our 24/7 live answering services, combined with live chat and outbound calling, revolutionize your ability to expand your business operations. When you don’t need to spend time on calls or responding to voicemails, you can spend more time on your core processes, whether that’s installing HVAC equipment, seeing patients, or spending time in classrooms.
Nexa is your #1 call answering solutions provider in Alexandria. Contact us today.
24/7 Virtual Reception for Alexandria Businesses
Does your voicemail fill up overnight? Or, maybe you have dozens of unanswered calls during the day, when your front desk staff are already tied up. Either way, every call that goes to voicemail is a possible customer who now calls the next number on their list for service in Louisiana. Faster responses to calls mean more opportunities to lock in your next customer. At Nexa, we have local offices, so your customers always speak to someone in the know about regional issues and our offices are open 24/7. That means no more morning hours spent answering voicemails and no more missed calls during peak hours when your lines are busy.
- Appointment scheduling
- Inbound and outbound sales
- Call answering 24/7 for after-hours and overflow
- Virtual receptionist services
- Client and patient intake
- Call center services
- Inbound calling
- Outbound calling
- Live chat services
- Bilingual calling services
Customized Services Built for Local Industries
Nexa agents are trained for industry-specific support. HVAC companies can count on Alexandria’s call center agents to capture all the information needed to streamline appointments and set up an in-home assessment. Real estate agencies depend on our call answering service to schedule showings, advertise open houses, and more! Healthcare offices can outsource follow-up calls and minimize physician time on the phone, allowing doctors to see more patients each day. Our 24/7 live answering means you can do what you do best while our agents handle customer relationship management, so you can continue creating strong customer experiences and relationships.
Other industries we serve include:
- Remote receptionist
- Restaurant
- Retail and e-commerce
- IT services
- Legal
- Pest control
- Remodeling
- Restoration
- Roofers
- Small businesses
- Solar
- And more
Live Chat, Scheduling & Sales Support
Whether you have a small retail business that needs help filling your customer calendar or a large contracting company that needs to build lasting customer relationships, Nexa offers a streamlined workflow that handles inbound and outbound calling for you. We also initiate live chat for website visitors to answer questions about your service. From booking management to customer support, we do it all, letting you offload the administrative and data-collection tasks that support good customer service.
Localized Bilingual Call Handling
Alexandria is a multicultural city where several languages might be spoken at home, in addition to English. At Nexa, we streamline customer connections by employing bilingual agents fluent in both English and Spanish. No matter who calls, we’ll make them feel welcome!
CRM & Tool Integration
Schedule appointments, follow up with customers, and record all your communication notes through your existing CRM software. At Nexa, our service seamlessly integrates with major platforms, so your workflow isn’t interrupted.
Our services can be paired with the following and more:
- Workiz
- Housecall Pro
- HubSpot
- SearchKings
- JobNimbus
- FieldEdge
- Call Rail
- serviceminder
- Calendly
- Service Titan
Why Alexandria Businesses Choose Nexa
Alexandria industries benefit when you close the gap between call and answer. At Nexa, we help you capture every lead by never leaving calls to linger on hold or leave messages with uncertain callback timelines.
- Reliability: Our teams deliver high-quality live answering services tailored to your industry, every time. Each team member receives specialized training for your business, making every customer interaction just a little bit better. Plus, we never miss a call, which means you never miss an opportunity. Our reliability is what local businesses count on.
- Scalability: Never cap your growth. At Nexa, we offer scalable solutions that grow with your business. If you need just a few hours of coverage during peak call times or after-hours answering, we deliver, but only as much time as you need.
- Cost savings: With Nexa, you get a trained virtual receptionist who can handle all your business needs, without the delays of hiring and onboarding new staff or expanding your office space to accommodate them. Since you only pay for our time spent working directly on your business activities, the cost of call answering goes down. You might need service overnight for 12 hours, but if only two people call, you don’t want to pay for all that downtime, and with Nexa, you don’t.
Get Started with Call Answering in Alexandria
When you need an Alexandria call center to help grow your business, choose Nexa. Our customized call answering services and virtual receptionists make your front desk instantly expandable.
Our team consistently delivers on lead capture, appointment setting, sales, and more!
Find out how Nexa can help your business grow with a free, live demo today!. Schedule a consultation about 24/7 live answering or other call center services.
