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Expert Call Answering Services in Omaha, NE

Omaha’s strong, diverse business profile includes a wide range of corporations, particularly in finance, insurance, and healthcare, as well as growing service businesses. Despite serving various industries, these companies share one common need: reliable, people-powered call-answering services in Omaha. That’s where Nexa comes in. We’re a true business partner for your Omaha call center needs.

From a virtual receptionist to lead capture, our services include 24/7 live answering to optimize your customer communication channels. Call Nexa today to schedule a demo.

24/7 Virtual Reception for Omaha Businesses

Your team might work 9 to 5, but the calls don’t stop when they clock out for the day. Nexa keeps a friendly voice on the other end of the line for your business, 24/7. So those late-night calls from Council Bluffs (or California) will be answered by a real person, not an automated answering service.

The Omaha call center services we provide for local businesses include:

Learn More

Virtual Receptionist Services

A virtual receptionist connects you to your clients around the clock. If you’re a small business, our virtual receptionists can handle all your customer service needs so you don’t have to hire additional staff. Even if you have a full-time receptionist, our virtual team can clock in when they leave for the day.

Appointment Scheduling & Lead Qualification

Appointment setting and lead qualification slow you down and take you away from the innovative parts of your business. With our services, we keep your schedule full with qualified leads, maximizing your time and improving your sales performance.

Live Chat & Sales Support

Live chat services help you convert your website traffic into sales. We provide live 24/7 chat agents to connect website visitors immediately, and you always receive a full chat transcript.

Customized Services Built for Local Industries

With its location deep in the heart of the Midwest, Omaha embodies the Heartland’s values. At Nexa, we understand that business operates differently here than in New York or LA. We customize our Omaha call center services to match that feeling to better connect with your customers. We also tailor our services to the industry.

Our services work for a wide range of industries, including:

Localized Bilingual Call Handling

With representatives available to speak English and Spanish, Nexa helps you reach your diverse audience. Native Spanish speakers feel understood, and it helps you serve everyone to capture more business.

CRM & Tool Integration

You don’t have to switch software to work with Nexa. Our integration options include a wide range of platforms, including your CRM. Our data syncs up with your system automatically to ensure you always have access to the latest data.

Some of the systems include:
  • Workiz
  • Housecall Pro
  • HubSpot
  • SearchKings
  • JobNimbus
  • FieldEdge
  • Call Rail
  • serviceminder
  • Calendly

Serving Omaha and Surrounding Communities

From the brick streets of Old Market to the modern suburban vibe of La Vista, Nexa offers our services to businesses throughout the Omaha area.

Areas we serve include:
  • Downtown Omaha
  • Midtown
  • Old Market
  • West Omaha
  • Bellevue
  • Papillion
  • La Vista
  • Council Bluffs
  • Surrounding metro areas

Why Omaha Businesses Choose Nexa

At Nexa, we stay at the forefront of people-powered, 24/7 live answering services that help businesses like yours succeed. We use that industry expertise to work as your business partner.

Omaha businesses choose Nexa for many reasons, including:
  • 24/7 live answering to add the human touch
  • Scripts that are customized to your business
  • Bilingual call answering services
  • Flexible, effective integration into various software options
  • Calls answered by local agents with area knowledge

Get Started with Call Answering in Omaha

Nexa is prepared to help your business excel with our unbeatable call answering services for Omaha companies. When you use our services, you get a people-powered business with the latest in technology.

Contact us today to learn how to get started!

Frequently Asked Questions

Yes, Nexa is equipped to handle a wide range of call services, including customer service, sales, lead capture, and bilingual support.
Nexa supports our clients’ sales processes, including lead capture, appointment scheduling, and lead follow-up. All calls and follow-ups are handled by our highly skilled experts, who implement sales best practices to help you close the deal.
Because we’re experts in supporting businesses in Omaha, we can get you up and running with our services quickly, often within a day. With our customized services, you can quickly have an Omaha call center in place to ensure you capture every possible lead.

Ready To Grow Your Business?

Our omni-channel specialists are ready to help you grow and scale your business 24/7.

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Not finding what you use? We use other CRM and web apps, click here to learn more: https://www.nexa.com/contact/

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