As the economy in Port St. Lucie grows, consumers are becoming increasingly sophisticated. They expect professional customer service that’s accurate, polite, and responsive. If you’re a small business owner in Port St. Lucie, you need to be able to serve your clients using their preferred channels, at their preferred times.
Nexa offers communication services for healthcare providers, legal professionals, financial firms, and a variety of other industries. Our 24-hour virtual receptionists and live chat agents can help you stand out from the crowd. Contact us today!
24/7 Virtual Reception for Port St. Lucie Businesses
Make it as easy as possible for your customers to reach you at any time of the day or night with Nexa’s virtual agents. We can handle your late-night, weekend, and holiday calls, or overflow calls. Reduce missed calls, speed up ticket answering, and elevate your customer service with Nexa.
- Appointment scheduling
- Inbound and outbound sales
- Call answering 24/7 for after-hours and overflow
- Virtual receptionist services
- Client and patient intake
- Call center services
- Inbound calling
- Outbound calling
- Live chat services
- Bilingual calling services
Customized Services Built for Local Industries
As a U.S.-based company, we have local knowledge and expertise. We tailor our services to match your brand. You can count on us to uphold industry standards and comply with regulations. Whatever industry you operate in, you can depend on us to serve your customers well.
- Real estate
- Remote receptionist
- Restaurant
- Retail and e-commerce
- IT services
- Legal
- Pest control
- Remodeling
- Restoration
- Roofers
- Small businesses
- Solar
- And more
Live Chat, Scheduling & Sales Support
Provide customer service the way your customers prefer. In addition to phone-based services, we also offer real-time chat agents. We can assist with live chats and appointment booking services.
Localized Bilingual Call Handling
The Port St. Lucie community includes many Spanish-speaking residents. Offer quality customer service in both English and Spanish with Nexa’s bilingual agents. We can help you serve all of South Florida’s residents efficiently, improving customer loyalty and building a reputation as a brand that cares about its customers.
CRM & Tool Integration
We understand that you’ve invested heavily in your workflows and customer management systems. When you partner with Nexa for your customer service, we work with you, rather than changing what you do.
We offer seamless integration with:
- Workiz
- Housecall Pro
- HubSpot
- SearchKings
- JobNimbus
- FieldEdge
- Call Rail
- serviceminder
- Calendly
- Service Titan
If you use a system we haven’t mentioned, just contact us to discuss your options. Our goal is to ensure efficient, simple, and reliable workflows for client management.
Why Port St. Lucie Businesses Choose Nexa
Our experienced team has a long track record of delivering exceptional service for Port St. Lucie business owners. We’ve become a trusted name in lead response, sales, appointment booking, and customer service.
- Experienced agents: Our agents have extensive customer service experience, industry training, and fluency in Spanish and English. This enables them to offer the highest levels of service at all times.
- Quality service: We take the time to understand your brand’s voice and values. Our agents will represent your brand with the same style and commitment as your in-house customer service team.
- Affordable pricing: We offer tailored packages for businesses of all sizes and types. Whether you’re a small home services provider or part of a major healthcare network, we can support you. We’re confident you won’t find the same level of service for less with anyone else.
- Scalable operations: Our services will grow and scale with your business. We integrate with the systems you’re already using, and our pricing structure is fair and transparent. We can cater to small businesses and major brands, and look forward to seeing you grow your operations with us.
Get Started with Call Answering in Port St. Lucie
In the competitive Port St. Lucie marketplace, having a responsive, reliable customer service team is a must. Nexa can help with out-of-hours, holiday, and overflow support. We work via phone and live chat and will engage with your customers to build satisfaction and loyalty.
If you’re interested in having Nexa agents join your customer service team, contact us today to book a demonstration. We offer free, no-obligation consultations and will work with you to help you improve your customer service and responsiveness.
