In a fast-moving business environment like Reno, NV, timely and professional communication is critical. Whether you’re in healthcare, legal, home services, or retail, missed calls can result in lost revenue and unhappy clients. Nexa provides tailored call answering services to help you stay connected and responsive, day or night.
With more than 40 years of proven experience, Nexa combines smart automation and skilled, U.S.-based agents to deliver consistent, high-quality interactions. Our services are built around your industry, using customized playbooks and training to ensure every caller gets a personalized, informed response. From bilingual agents to robust software integrations, our solutions are designed to scale with your company’s growth.
Your customers deserve more than voicemail. Connect with Nexa today to learn more about our call answering solutions in Reno, NV!
Reach & Convert Reno, NV Clients 24/7
Nexa helps your business make the most of every call, click, or chat with virtual receptionist services designed for modern customer engagement. Whether your team needs support with scheduling, lead capture, or after-hours calls, our agents deliver results that drive growth:
- Appointment scheduling services: Simplify your booking process with virtual agents who manage your calendar using your preferred tools, such as Schedule Engine or Calendly. We help minimize missed appointments and maximize availability.
- Inbound and outbound sales: Our agents handle both inbound inquiries and outbound follow-ups, helping to qualify leads, guide prospects through your sales funnel, and maintain positive customer touchpoints.
- Voice and AI: Our hybrid model merges live human support with AI capabilities to deliver fast and efficient call handling. Routine tasks are automated while complex needs are escalated to trained agents, ensuring speed and accuracy.
- Live chat: Engage online visitors instantly with responsive live chat. Our chat agents can answer product questions, assist with service inquiries, and schedule appointments directly through your website.
24/7 Call Answering
Your customers don’t just call from 9 – 5. Nexa offers continuous call coverage, including after-hours, weekends, and overflow support, ensuring every inquiry is captured. Our bilingual English/Spanish agents help expand your customer base and improve satisfaction with every answered call.
Industry-Trained Virtual Receptionists
Not all virtual agents are created equal. Our receptionists receive training specific to your industry, so they can answer calls with confidence, accuracy, and professionalism. Whether you operate in healthcare, real estate, legal, or home services, our team uses detailed scripts and protocols tailored to your field.
Industries served include:
- Medical practices
- Contractor services
- Legal firms
- Real estate teams
- Retail and e-commerce
Seamless Integrations
Nexa integrates directly with the systems your team already uses. Whether it’s HubSpot, Workiz, ServiceTitan, or other CRMs and scheduling platforms, our agents have access to the tools they need to keep your operations smooth and efficient. Gain access to real-time updates, campaign tracking, and hands-free client management.
Why Partner with Nexa?
Nexa offers more than just answering services — we provide a communication solution designed to elevate your customer experience. Benefits include:
- Trained, U.S.-based bilingual agents
- CRM and software integrations
- Automated workflows and analytics
- Flexible staffing models (shared, hybrid, or dedicated)
- Four decades of industry knowledge
Let Nexa be the voice behind your Reno business — reach out today to get started!
