The speed of business is moving faster and faster. If your business wants to keep up with the competition, it must leverage resources that streamline inbound/outbound sales, lead qualification and customer support. At NEXA, our answering and virtual receptionist services are customized to meet your needs.
We offer direct CRM & API integrations, dedicated, industry-specific agent and robust reporting. When you want U.S.-based agents that understand your business, your clients and your industry, we guarantee your satisfaction with the skills and resources we bring to the table.
Contact NEXA to learn more about our virtual receptionist services and the options we offer that give your business a competitive edge.
Connect With Sacramento Clients 24/7
Our virtual receptionist services at NEXA offer 24/7 customer support, intake and appointment setting. We keep your business connected to your clients and ensure that communications flow smoothly and efficiently. Our highly trained agents can help gather and route information, answer questions, explain service offerings, and more. Â
Industry-Trained Virtual Receptionists
Our highly trained receptionists have a broad range of expertise and experience. We serve all industries including law firms, healthcare facilities, retail establishments, pest control companies, IT service providers. We are continuously updating our skills and expertise to incorporate the changes and advances in your industry. Not only do we know the jargon, we know how to use it to create a seamless integration between our company and yours.Â
Voice+AI Hybrid Solutions
Technology is rapidly evolving and businesses that harness the power of human-powered and AI-powered solutions. Our solutions are constantly learning and evolving to leverage the most advanced capabilities for your business. This enhances the effectiveness and accuracy of each contact, which, in turn improves the customer experience and helps with securing leads and client retention.
Appointment Setting for Businesses
One of the most important tasks for any business is proper appointment-setting. At NEXA, our appointment setting services help maximize every moment of your schedule. This improves efficiency and increases the profitability of your day. Our systems will ensure that everyone is right where they need to be, when they need to be there. Our appointment setting services minimize downtime and allow you to serve more customers throughout the week.
Bilingual Answering Service
Thirteen percent of the population of Sacramento speaks Spanish as a primary language. For your business, this means that bilingual call answering services allow you to serve this demographic with the solutions your competitor’s can’t. When it comes to inbound and outbound calling capabilities, bilingual services help you better serve the community and give you a competitive edge that can help your business flourish.
Why Partner With Nexa?
We offer a full range of customizable solutions that streamline your operations and enhance the customer experience. Our 24/7 coverage ensures your business never misses an important call. At NEXA, we harness the power of people and the latest AI technologies to give your business the advantages needed to achieve your goals. For more than 40 years, we’ve helped businesses throughout the region and guarantee your satisfaction with the results we deliver.
When you need effective solutions that give your business an edge, contact NEXA to discuss your needs with our specialists.
