Author: ONERYNO

Working with a real estate appointment setter can help ensure that every client has the time to receive proper, personalized care. Read on to learn

Wondering how you can improve customer experience? Read on for the do’s and don’ts of how to answer customer service calls In today’s age of

Every second of any customer call counts. This is where average handle time comes in. Read on to learn how to improve average handle time

Wondering how you can improve patient engagement? We’ve got you covered! Read on to learn about three strategies for improving patient engagement. In the old

Planning on outsourcing to a call center but don’t know where to start? Read on for a complete guide on how to outsource call center

The first point of contact for many new patients is the patient intake specialists. So, what does this job entail? Read on to learn more

Wondering how you can guard against bad customer calls in your call center? This is where call center quality assurance comes in. Read on to

Wondering how to improve communication with patients? Follow along as we discuss everything your need to know when communicating with patients Whether you’re a pediatrician

Planning on outsourcing your customer service but aren’t sure of how much it costs? Read on for a guide on call center outsourcing costs Customer