Nexa Blogs - Tips And Resources To Improve Your Service

The Top Customer Service Trends: Digital Channels Overtake Service Options

The Top Customer Service Trends: Digital Channels Overtake Service Options...

Human-Powered Live Chat & Text Services vs. Customer Service Chatbot: Which is Right for Your Business?

Some companies choose an AI customer service chatbot while others opt for live chat, but which makes the most sense for your business? Human-Powered Live...

What Is A Virtual Receptionist Service?

Wondering, what is a virtual receptionist? Learn more about the purpose of virtual receptionist services and how they can streamline your business operations. Serving as...

20 Metro Phoenix Companies That Are Hiring Now

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What Is A Text and Live Chat Service And What Are The Benefits For Your Business?

A live chat service can increase lead conversion and revenue, and provide a superior customer service experience. According to a report by Inc.com, 51 percent of...

How To Grow And Scale Your Business With A Phone Answering Service

A virtual answering service improves efficiency and minimizes the strain on internal staff. Nexa provides 24/7 phone coverage for your company, making you available for...

Employee Spotlight: Elizabeth Spaeth, Customer Experience Senior Advocate

Elizabeth Spaeth is a customer experience senior advocate for Nexa Receptionists and has been with the company for 2.5 years. Employee Spotlight: Elizabeth Spaeth, Customer...

5 Nexa Receptionists Services Your Business Needs To Know About

Nexa Receptionists offer appointment scheduling services and 24/7/365 call services, plus outbound sales calling and more. 5 Nexa Receptionists Services Your Business Needs To Know...

In Celebration of Women’s History Month: Recognizing Women in Leadership at Nexa Holdings Brands

Celebrating Women’s History Month throughout all of 2021 with a series profiling the powerful women across our organization. Women in Leadership at Nexa Receptionists As...

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