Time is the most valuable asset for any business. At Nexa, our solutions help save you save time by answering the phones and serving as the primary point of contact for your clients. We offer a full range of call answering services that help with client intake, customer support, and more. We maximize your time by taking care of many administrative functions so that you can focus on providing the services your clients depend on.
When you need expert call answering in Tampa, FL, reach out to the professionals at Nexa to discuss your needs with our team.
Reach and Convert Tampa Clients
Our virtual receptionist services include customer support, client intake, appointment setting, and more. Our services in Tampa include:
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Appointment scheduling services: Our highly trained virtual receptionists will streamline the appointment setting process. We optimize your day-to-day appointments so that open slots are filled, and downtime is kept to a minimum.
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Inbound and outbound sales: If your business isn’t growing, it’s not doing as well as it could. We operate the largest SMB Sales inbound & outbound call center in the nation. We’ll answer inbound phone calls, manage web forms, process emails, and help maximize the effectiveness of your marketing campaigns.
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Voice and AI: Our AI solutions offer a cutting-edge hybrid solution that maximizes every interaction with clients. Our AI is integrated into our team to provide a seamless transition from machine to live support.
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Bilingual call answering: One in five people in Hillsborough County speak Spanish at home. Our bilingual call answering services allow you to serve a significant portion of the community that your competitors are missing out on.
24/7 Call Answering
Our around-the-clock call answering services ensure your clients can reach you long after, and long before you return to the office. Our after-hours and overflow services ensure you never miss a call. This is vital for maximizing the effectiveness of your outbound calls, promptly processing inbound calls, effective completion of client and patient intake, and more. Moreover, our bilingual call answering services allow you to reach a significant number of new clients and help you reach into new, untapped markets for your products and services.
Industry Trained Virtual Receptionists
Our highly trained virtual receptionists understand your industry inside and out. Our team members undergo extensive training that ensures a thorough understanding of concepts, industry jargon, and the needs of your business. This allows our team to serve as an effective extension of your operations. We serve a broad range of industries, including:
- Car Dealer
- Customer Service
- Dentist
- HVAC
- Home Healthcare
- Hotel
- IT
- Medical
- Plumbing
- Small Business
- Technology
- Travel
Seamless Integrations
We offer a broad range of integrations that make it simple to connect your business to ours. Our solutions are compatible with a wide array of apps and software that helps create a smooth transition at every level. We smooth out the workflow, optimize analytic tracking, enhance campaign management, and more.
Our solutions are compatible with a wide range of software, including:
ServiceTitan
Calendly
FieldEdge
Call Rail
Serviceminder
Job Nimbus
Ryno
Schedule Engine
SearchKings
Hubspot
Workiz
Housecall Pro
And more!
Why Partner With Nexa?
For more than 40 years, the teams at Nexa have served the needs of businesses throughout the country. Our enterprise technology platform and customized industry playbooks allow us to provide the bespoke solutions that give your business an edge.
Our specially trained agents are dedicated to helping you achieve your goals and will always provide the professional, responsive services your clients depend on. We offer robust reporting, direct CRM & API integrations, US based agents, bilingual agents, advanced AI solutions, and more.
Contact the professionals at Nexa to discover the many benefits you will enjoy when you choose our team for your call-answering needs!
