Expert Call Answering Services in Raleigh, NC

Business solutions from Nexa allow you to do less and grow more by harnessing the power of expert call answering services so that you maintain close, constant contact with existing clients and achieve effective outreach to prospective clients as you expand your operations. We make it possible to effortlessly scale operations by combining AI-driven solutions and a human touch that improves the effectiveness and efficiency of your efforts.

Contact the team at Nexa to learn more about our expert call answering services.

Reach and Convert Raleigh, NC Clients 24/7

Our virtual receptionist services ensure seamless communication between your business and the clients who depend on your services. Whether you need customer support, intake or appointment setting, you can rely on our team to serve as an extension of your business that you clients can reach any time of day or night. Our services include:

• Appointment scheduling services: Our team can set appointments with existing or prospective clients. We help maximize every moment of your schedule by ensuring every appointment is properly scheduled to optimize your time.

• Inbound and outbound sales: We help you reach and follow up with all leads. We will process inbound calls/emails/chats/texts/web forms, qualify all leads and use our skilled sales teams to secure leads that generate new revenue for your business. 

• Voice and AI: Our hybrid services combine the efficiency of AI and the power of the human mind to create a seamless, highly efficient process for managing data and maintaining contact with your clients. 

• Live chat: we offer live chat services that provide the immediate support and answers your clients require. Whether it’s confirming details of a meeting or making changes to orders, we are available day or night, holiday or weekend.

24/7 Call Answering 

Round-the-clock call answering is beneficial for customers and your business. Our virtual receptionists provide after-hours and overflow services that can handle client or patient intake, inbound sales and more. Our bilingual call answering services ensure your business stays open even after the doors close for the day.

Industry Trained Virtual Receptionists

Our industry trained virtual receptionists will provide the accurate, responsive bridge between your business and the clients you serve. We maintain the up-to-date knowledge of procedures and industry jargon so that we serve as a seamless addition to your operations.  

We serve a broad range of industries, including:

• Automotive
• Customer Service
• Doctor’s Office
• Electrician
• Freelancer
• HVAC
• Home Healthcare
• Hospital
• Hotel
• IT
• Orthopedic
• Pest Control
• Plumbing
• Property Management
• Real Estate
• Remodeling
• And more!

Seamless Integrations

Our seamless integrations help maintain consistency and preserve the accuracy of the data you depend on. As the leading provider of call answering services, you can depend on our solutions to improve workflow, enhance the capabilities of analytic tracking, manage campaigns and enhance the efficiency of your marketing budget. We offer a broad range of integrations with compatible software including ServiceTitan, Schedule Engine, JobNimbus, Housecall Pro and Sara.

Why Partner With Nexa?

For more than 40 years, the teams at Nexa have helped businesses achieve their goals. Our U.S.-based agents undergo extensive, specialized training to ensure the accuracy and effectiveness of the services we provide. We offer dedicated, industry-specific services that incorporate AI and people-powered solutions that deliver superior results. We offer direct CRM and API integrations, robust reporting and bilingual (English/Spanish) capabilities that help you reach new markets and achieve the goals you desire.

When you are ready to partner with Nexa, reach out to our team to discuss your needs and to discover how our solutions help your business scale and succeed today!