Nexa is the largest Massachusetts virtual receptionist and call answering service company. We help businesses of all sizes in home services, healthcare, technology, legal, medical and many other sectors. Let us answer your phones, schedule appointments, and convert your leads. We answer calls in three rings!
#1 Live Virtual Receptionist Company in Massachusetts
Thousands of businesses across Massachusetts and the USA have trusted Nexa to help them grow and scale their sales and call center operations. Nexa is the fastest growing live virtual receptionist and 24/7 call answering service in Massachusetts, and we serve companies across all cities. Whether you are a hospital in Boston, a plumber in Worcester, a physical therapist in Springfield, a realtor in Lowell, or a property management company in Quincy, we have specialized live virtual receptionists answer your calls, texts, and chats around the clock. We are always open for your your business and customers!
Helping Thousands of Businesses Grow and Scale
Calls, Chats, Texts Handled
Client Generated Revenue
Services We Offer
Virtual Receptionist, Answering Service, Inbound & Outbound Sales, Intake Service, Live Chat & Text
We do more than just answer phone calls. Our bilingual and highly trained virtual receptionists help grow revenue and deliver a premium customer experience for businesses of all sizes.
What We Do
Serving As An Extension Of Your Business
Whether you’re an SMB looking to punch above your weight class or a large enterprise seeking scalability and staffing, Nexa's virtual receptionists have you covered—in both English and Spanish.
We answer calls and book appointments while you work.
Anytime one of our expert virtual receptionists picks up the phone, your customers will think they’re speaking directly to someone in your office. Nexa receptionists are trained in your industry and make it possible to handle more calls quickly and with greater accuracy.
- 24/7/365 call answering service
- Overflow and after-hours call support
- Appointment scheduling
We capture every lead and keep your sales pipeline full.
Our experts qualify incoming leads, reach out proactively to prospects and answer every incoming call with total professionalism, building brand loyalty along the way. There's always a real person who’s ready to help and every opportunity gets followed-up on.
- Lead qualification
- Sales conversion
- Outbound sales
We convert website visitors and digital traffic into paying customers.
The easiest way to empower growth without adding to your overhead, Nexa’s live chat and text offerings keep your business running smoothly with a 24/7/365 digital customer service desk. Boost conversion rates by meeting customers where they are.
- People-powered live chat and text messaging
- Live phone transfer to answering service
- Easily install chat and text feature on your website
Massachusetts Live Virtual Receptionist & 24/7 Call Answering Service
Serving all cities across Massachusetts including
- New Bedford
- Fall River
- Weymouth Town
- Methuen Town
- Barnstable Town
#1 Massachusetts Call Answering Service
Specialized Live Virtual Receptionists
Real Estate & Insurance Services