Blog

Power Your Business

All the tips and resources you need to improve your service and grow your business—in one place.

Q&A with Ryan Keener, Senior Vice President of Nexa Healthcare

Customer Experience

July 23, 2021

Q&A with Ryan Keener, Senior Vice President of Nexa Healthcare

Nexa Healthcare is dedicated to rapid innovation and improving the patient and provider experience.

Improve your phone responsiveness to rank higher on Google Local Services

Customer Experience

July 8, 2021

Improve your phone responsiveness to rank higher on Google Local Services

Here's what you need to know about how your customer service response helps you rank higher on Google Local Services.

Human-Powered Live Chat & Text Services vs. Customer Service Chatbot: Which is Right for Your Business?

Customer Experience

July 1, 2021

Human-Powered Live Chat & Text Services vs. Customer Service Chatbot: Which is Right for Your Business?

Some companies choose an AI customer service chatbot while others opt for live chat, but which makes the most sense for your business?

How To Provide Better Service And Increase Sales With Text and Live Chat Services

Customer Experience

June 29, 2021

How To Provide Better Service And Increase Sales With Text and Live Chat Services

People want a great experience with brands. So much so that they're willing to leave to a competitor to get it. An astounding 90% of Americans say they judge a business based on its customer service. And another 58% say they'll switch companies due to poor customer experience.

Using a Remote Receptionist To Improve Sales and Customer Service

Virtual Receptionists

June 28, 2021

Using a Remote Receptionist To Improve Sales and Customer Service

Remote receptionists offer a personalized answering and scheduling service that is vital for many businesses. That said, keeping an in-house receptionist is not always practical or cost-effective.

News & Resources

Run your business with Nexa

Q&A with Ryan Keener, Senior Vice President of Nexa Healthcare

Q&A with Ryan Keener, Senior Vice President of Nexa Healthcare

Nexa Healthcare is dedicated to rapid innovation and improving the patient and provider experience.

Read Press Release

Nexa Appoints Sandi Valdovinos As CPO

Nexa Appoints Sandi Valdovinos As CPO

Nexa Receptionists Holdings, LLC welcomes Sandi Valdovinos as its first-ever Chief People Officer (CPO) for its two brands: Nexa and Alert Communications.

Read Press Release

Your Guide to Live Chat & Text For Business Growth

Find out how your business can deliver an exceptional 24/7 customer experience, improve conversion rates and convert website traffic into customers.

Download Guide

Unleash the Power of People.

Whether it's via phone, chat or text, our experts are ready to help you manage your business around the clock.

Thank you for you submission!
Oops! Something went wrong while submitting the form.