Nexa Voice for Sales

Inbound and Outbound Sales

Nexa’s sales call center professionals boost conversion rates without increasing overhead. Maximize efficiency and revenue with lead qualification, inbound sales services and outbound sales calling campaigns—creating brand loyalty every step of the way as more and more customer inquiries are responded to.

24/7/365 Live Answering Service

To boost customer satisfaction and customer retention, our answering service doesn't let customer calls go to voicemail. Your phones are answered in English and Spanish day and night, even on weekends and holidays.

  • Capture every business opportunity
  • Premium sales expertise without the overhead
  • Easy onboarding—get up and running quickly

Lead Capture &
Sales Intake

Slash marketing and sales spending by empowering our team of sales professionals to quickly convert the right incoming leads into new business.

  • Build a revenue-generating machine
  • Increase conversions while decreasing overhead
  • Identify and convert qualified prospects and leads

Outbound Sales & Calling Campaigns

Scoop-up leads your competitors leave behind with a proactive outbound sales strategy and scheduled callbacks, run by our team of lead generation experts.

  • Keep your sales pipeline full
  • Build customer loyalty and increase retention
  • Upsell and cross-sell

People-Powered Live Chat

Boost conversion rates when you combine with Nexa Chat, our chat service powered by a live sales agent.

  • Create another channel for capturing leads
  • Improve conversion rates up to 40%
  • Convert digital traffic into paying customers

People-Powered Text Messaging

Combine with Nexa Text to expand your reach with real-time text messaging and meet prospects and potential customers wherever they are.

  • Create another channel for capturing leads
  • Improve conversion rates up to 40%
  • Communicate with customers on their own time

CRM Integration

Connect to your chosen industry CRM software so your sales pipeline is always up-to-date with accurate call data and lead information.

  • Connect to tools you already use
  • Sync customer data
  • Easily fit Nexa into your workflow

Reporting & Analytics

Get detailed reports on your lead activity in the Nexa mobile app and portal to help you scale strategically and make better, data-backed business decisions.

  • Real-time data managed by Nexa
  • Update availability on the fly
  • Access data anytime and from anywhere

“We've been using Nexa for a few years now as our primary answering service for customer calls. We use after-hours and midday answering so any inbound or outbound calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa's virtual receptionist service has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“We've been using Nexa for a few years now as our primary answering service for customer calls. We use after-hours and midday answering so any inbound or outbound calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa's virtual receptionist service has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“We utilize Nexa's intake services and they screen potential client calls for us.Our interaction with the Nexa reps has always been really positive. We have our own manager, so anytime I want to change anything or re-route something, she has always been really easy to work with. The service has gone really well and has definitely helped us out. Nexa integrates with a lot of different software which I really like, and we are more able to do other work knowing that the calls are being taken care of. I would definitely recommend Nexa.”

Christy

Chandler, AZ

“I engaged Nexa to act as our third-party call handling service and the experience has been stellar! The process to onboard was simple and easy, and surprisingly fast. Nexa went from knowing nothing about our business to being ready to take calls in just a few short weeks.”

Andrea Clinton

Baselayer

“We need everyone who calls in to be able to speak to an actual person. After all, we only get one shot at emergency response. We've explored answering services before, but had difficulty with the way calls were handled. The accurate transmission of collected information is crucial to us, so we rely on Nexa for prompt responses. With Nexa, we're no longer missing calls. When evaluating our options, what was most important to us was courtesy, accuracy, consistency andthe ability to follow clear directions. Nexa does it all."

Mike Graul

Operations Manager at Colorado Disaster Restoration

“When someone's air conditioning is not working, they're not waiting to receive service. Our response time has to be within minutes, or they're on to the next company. Nexa views our customers the same way we do—with the same respect, accountability and professionalism. The transition is so seamless that many customers don't realize that they're not speaking with one of our staff."We now know how important our answering service is. It helps create a whole new level of loyalty and trust with our existing customers. Now, we consider Nexa a true part of the Penguin Air & Plumbing family."

Penguin Air & Plumbing

Penguin Air & Plumbing Operations Manager

“Ouroffice, Skupin Law Group, PLLC, has been using Nexa for over 8 years now. Theyoffer excellent service, very reasonable prices and they have extremely fastemail response times.”

Mike Skupin

Skupin Law Group

Companies We Work With

Leverage our Answering Service And Take Your Business To The Next Level.

Fill out this form or call 1-800-756-3080 to connect with one of our business specialists and learn about all the ways Nexa can help you realize your business goals.

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