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Nexa jobs

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IT Associate

Phoenix, AZ

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Customer Service Representative
-Healthcare Call Center

WFH Flexible, Richmond, VA

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Vice President of Digital Marketing

WFH Flexible, Austin, TX

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Customer Service Representative
-Call Center

WFH Flexible Phoenix, AZ

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Customer Service Representative
-Call Center

WFH Flexible, Remote

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Strategic Partner Coordinator

Fully Remote, Remote

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Nexa team

What Our Team Says

“We've been using Nexa for a few years now as our primary answering service. We use after-hours and midday answering so any calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“We've been using Nexa for a few years now as our primary answering service. We use after-hours and midday answering so any calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“We utilize Nexa's intake services and they screen potential client calls for us.Our interaction with the Nexa reps has always been really positive. We have our own manager, so anytime I want to change anything or re-route something, she has always been really easy to work with. The service has gone really well and has definitely helped us out. Nexa integrates with a lot of different software which I really like, and we are more able to do other work knowing that the calls are being taken care of. I would definitely recommend Nexa.”

Christy

Chandler, AZ

“I engaged Nexa to act as our third-party call handling service and the experience has been stellar! The process to onboard was simple and easy, and surprisingly fast. Nexa went from knowing nothing about our business to being ready to take calls in just a few short weeks.”

Andrea Clinton

Baselayer

“We need everyone who calls in to be able to speak to an actual person. After all, we only get one shot at emergency response. We've explored answering services before, but had difficulty with the way calls were handled. The accurate transmission of collected information is crucial to us, so we rely on Nexa for prompt responses. With Nexa, we're no longer missing calls. When evaluating our options, what was most important to us was courtesy, accuracy, consistency andthe ability to follow clear directions. Nexa does it all."

Mike Graul

Operations Manager at Colorado Disaster Restoration

“When someone's air conditioning is not working, they're not waiting to receive service. Our response time has to be within minutes, or they're on to the next company. Nexa views our customers the same way we do—with the same respect, accountability and professionalism. The transition is so seamless that many customers don't realize that they're not speaking with one of our staff."We now know how important our answering service is. It helps create a whole new level of loyalty and trust with our existing customers. Now, we consider Nexa a true part of the Penguin Air & Plumbing family."

Penguin Air & Plumbing

Penguin Air & Plumbing Operations Manager

“Ouroffice, Skupin Law Group, PLLC, has been using Nexa for over 8 years now. Theyoffer excellent service, very reasonable prices and they have extremely fastemail response times.”

Mike Skupin

Skupin Law Group

Companies We Work With

News & Resources

Run your business with Nexa

Q&A with Ryan Keener, Senior Vice President of Nexa Healthcare

Q&A with Ryan Keener, Senior Vice President of Nexa Healthcare

Nexa Healthcare is dedicated to rapid innovation and improving the patient and provider experience.

Read Press Release

Nexa Acquires Client Chat Live, Expands Its People-Powered Business Services

Nexa Acquires Client Chat Live, Expands Its People-Powered Business Services

With the acquisition, Nexarounds out its people-powered business solutions with 24/7/365 live chat andtext messaging

Read Press Release

Your Guide to Live Chat & Text For Business Growth

Find out how your business can deliver an exceptional 24/7/365 customer experience, improve conversion rates and convert website traffic into happy—and paying!— customers.

Download Guide

Unleash the Power of People.

Whether it's via phone, chat or text, our experts are ready to help you manage your business around the clock.

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