NYC Answering Service

24/7 NYC Answering Service

Nexa is the largest NYC answering service and live virtual receptionist company. We help businesses of all sizes in home services, healthcare, technology, legal, and medical with our 24/7 NYC answering service. Let our live NYC virtual receptionists answer your phones, schedule appointments, and convert your leads. We answer calls in three rings!

NYC Answering Service and Live Virtual Receptionist

#1 NYC Answering Service & Live Virtual Receptionist

Thousands of businesses across NYC and the USA have trusted Nexa NYC answering service and live virtual receptionists to help them grow and scale their sales and call center operations. Nexa is the fastest growing live virtual receptionist and 24/7 NYC call answering service , and we serve companies across all cities across the state. Whether you are a doctor's office, an HVAC company, a therapist, a locksmith, or a law firm, we have specialized live virtual receptionists answer your calls, texts, and chats around the clock. Our 24/7 NYC answering service is always open for your your business and customers!

Helping Businesses Grow and Scale


Calls, Chats, Texts Handled




Client Generated Revenue

Contact Nexa's
24/7 Answering Service & Live Virtual Receptionists

Learn why our customers and partners trust Nexa to make connections, build relationships and drive revenue.

Proudly serving thousands of customers with professional answering services across industries such as home services, healthcare, legal, real estate, eCommerce, technology and many more.

What We Do

Serving As An Extension Of Your Business

Whether you’re an SMB looking to punch above your weight class or a large enterprise seeking scalability and staffing, Nexa's virtual receptionists have you covered—in both English and Spanish.

We answer calls and book appointments while you work.

Anytime one of our expert virtual receptionists picks up the phone, your customers and potential clients will think they're speaking directly to someone in your office. Nexa receptionists are trained in your industry and make it possible to handle more calls quickly and with greater accuracy.

  • 24/7/365 call answering service
  • Overflow and after-hours call support
  • Appointment scheduling
eCommerce Call Center Outsourcing Services

We capture every lead and keep your sales pipeline full.

Our phone answering service will qualify incoming leads, reach out proactively to prospects and answer every incoming call with total professionalism, building brand loyalty along the way. With a live answering service, there's always a real person who's ready to help and every opportunity gets followed-up on.

  • Lead qualification
  • Sales conversion
  • Outbound sales

We convert website visitors and digital traffic into paying customers.

A virtual receptionist service is the easiest way to empower growth without adding to your overhead. Nexa's live chat and text offerings keep your business running smoothly with a 24/7/365 digital customer service desk. Boost conversion rates by meeting customers where they are.

  • People-powered live chat and text messaging
  • Live phone transfer to answering service
  • Easily install chat and text feature on your website

24/7 NYC Answering Service & Live Virtual Receptionist

Serving NYC and surrounding areas

NYC Call Answering Service

NYC Live Virtual Receptionists

NYC Client and Patient Intake Services

#1 NYC Answering Service

Specialized Live NYC Virtual Receptionists


Home Services


Real Estate & Insurance Services


Healthcare Services


Retail Services


Technology Services