Wondering, what is an inbound call center and is it the right solution for my business? Read on to learn how inbound call centers can help you today!
As a lawyer, you’re already busy enough, and your schedule gets even more packed when you need to handle the everyday demands of running a law firm.There’s scheduling, communications with clients, and the marketing to bring in new clients. It can be next to impossible to do all that on your own. While you can hire and outsource help, there are several tools that can help you run your law firm more effectively and efficiently.Here are 4 tech tools to make your firm run smoothly.
Clio is one of the most popular software options on the market for law firm management, and for good reason. It’s a cloud-based software with three plans available at different price points, allowing you to choose the one that fits the size and needs of your firm.The software has a wealth of features related to keeping your cases organized, tracking your time, and billing clients. One of the biggest benefits of Clio is how it seamlessly integrates with other software. For example, with Clio’s mid-tier Boutique plan, you can sync it with your Microsoft Office programs and your QuickBooks.Since Clio has a very user-friendly design, there isn’t much of a learning curve to using it. Using a law firm management software is perhaps the quickest way to make your firm run more efficiently, and you can’t go wrong with Clio. The Starter plan works well if you just need something to keep your cases organized, whereas the Boutique and Elite plans are useful if you have a larger firm that needs a wider range of features.
Traditional landline phone service may not be dead yet, but it’s on the way out as voice over internet protocol (VoIP) becomes the better option for business phone service. While there are plenty of business VoIP providers on the market, YipTel is our pick.With Yiptel’s business plans, you don’t need to pay anything upfront or purchase any equipment. Yiptel provides all that, and you just pay a monthly fee. There are several plan options available depending on the features you want. The Basic plan may not be sufficient, but the Standard and Premium plans will fit most businesses and each cost under $30 per month.Not only do VoIP plans typically cost less than traditional phone service, they also include quite a few features that you wouldn’t have otherwise. You can make and receive calls to your business number from any device you have connected to the account, which means a client could call your office and you could pick up on your cell phone. You can also get voicemails transcribed and sent to your email.
3. Google Analytics
Digital marketing is a great way to reach new clients, and that means your law firm needs a website. And then, you need to see how visitors interact with your site to determine what’s working and where you can make improvements. That’s where Google Analytics comes in.Google Analytics gives you all kinds of insights into what happens when people check out your site. You can see how they reached your site to determine whether your traffic is coming from search engines, social media or other areas. You can check if you’re getting visitors located in your area or elsewhere, and what devices they’re using to access the site.The best thing about Google Analytics is that it’s available free of charge. All you need is a Google account.
4. Constant Contact
Email is a valuable tool to market your law firm to new clients and keep in touch with anyone who has visited your site and signed up for your email list.Constant Contact makes email marketing a breeze, as you can draw up emails using professional, customizable templates. You can also set up a series of emails that go out to people when they sign up for your list.Constant Contact offers a 60-day free trial period, and after that, you can go with its Email plan or its Email PLUS plan. Pricing with either depends on the size of your email list.There are plenty of tasks you can simplify or automate for your law firm. Clio can be a huge help in keeping track of cases and your time. Yiptel will drastically improve your business phone service. Google Analytics gives you a substantial amount of useful data, and Constant Contact can boost your email marketing.By learning how to use these tools, you can modernize your firm, save time and commit more energy to what’s important – your cases.
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