How Lawyers Spend Their Non-Billable Hours: Nexa Insights

Nexa’s dedicated legal receptionist team is the solution for law firms and legal professionals. Find out the difference we can make with this infographic.

6 hours. Out of the average eight hour workday, lawyers spend roughly six hours on non-billable work.2 hours. On average, lawyers only spend 2 hours on billable work due to interruptions.

Interruptions are killing productivity in both of these chunks of time.

10x: 30 percent of lawyers are interrupted 6-10 times per day. Accordingly, research shows that on average it takes 23 minutes to get back on task.One of the most frustrating distractions is having to take a client call that has nothing do with what you are working on. As a result, this takes your valuable attention away from more important issues.

Other Things Taking Your Attention Away From Billable Work

  • Office administration
  • Generating and sending bills
  • Configuring technology
  • Business development.

33% of Non-Billable Hours Are Spent On Business Development

Research shows that 2 out of 3 clients choose your firm just because you promptly answer their first call.Therefore, the obvious solution is to hire a receptionist, but an in-house receptionist can cost over $50,000 a year after salary, benefits, bonuses and time off.

What is the Best Solution to the Conundrum of Finding New Clients, While Avoiding Unrelated Interruptions to Your Billable Work?

Nexa’s dedicated legal receptionist team is the solution. We want to be the professional voice answering your clients’ needs, winning you new clients and keeping you free from unnecessary interruptions.Our 24-7-365 support, appointment scheduling, lead qualification and CRM integration will give you back the time you’ve spent on unbillable interruptions, and save you up to 95 percent on an in-house receptionist.

We want to help you focus on growing your firm

Sources:Clio. (2017). Legal Trends Report 2017Nexa. (2016) The True Cost of Hiring a Receptionist

Nexa Receptionists

Frequently Asked Questions

No items found.

News & Resources

Run your business with Nexa

The Customer Experience: Home Services Worker

The Customer Experience: Home Services Worker

Identify customer touchpoints and see how a virtual receptionist can improve their experience.

Read Press Release

Nexa Receptionists Holdings, LLC Hires Pravin Chandrasoma As First-Ever Chief Technology Officer

Nexa Receptionists Holdings, LLC Hires Pravin Chandrasoma As First-Ever Chief Technology Officer

Nexa Receptionists Holdings, LLC (“Nexa”) welcomes Pravin Chandrasoma as its first-ever Chief Technology Officer (CTO) for its two brands: Nexa and Alert Communications.

Read Press Release

Your Guide to Live Chat & Text For Business Growth

Find out how your business can deliver an exceptional 24/7 customer experience, improve conversion rates and convert website traffic into customers.

Download Guide

Unleash the Power of People.

Whether it's via phone, chat or text, our experts are ready to help you manage your business around the clock.

Thank you for you submission!
Oops! Something went wrong while submitting the form.