In Celebration of Women’s History Month: Recognizing Women in Leadership at Nexa Holdings Brands

Celebrating Women’s History Month throughout all of 2021 with a series profiling the powerful women across our organization.

Women in Leadership at Nexa Receptionists

As we wrap up Women’s History Month, it’s important we take a moment to recognize the powerful women behind Nexa Receptionists and our sister brands, Alert Communications and MLT TeleCommunications. Thank you to this amazing roster of leaders—and to all of you across the organization—for your work and dedication, and all that you do to improve the experiences of our clients and teammates, day in and day out.

  • Alicia Casner, Senior Customer Success Manager
  • Brandy Page, Workforce Manager
  • Brianna Mastelli, Team Lead
  • Cameron Reichert, VP of Operations and Customer Success
  • Chirine Holley, Manager of Training
  • Christine Hudock, Manager of Administration
  • Courtney Souter, Team Lead
  • Danielle Beaver, Operations Manager
  • Jessica Dick, Senior Customer Success Manager
  • Karina Reyna, Operations Manager
  • Katarina Alaupovic, Brand Content Manager
  • Kendall Borchers, Director of Operations in Phoenix
  • Kenya Gillespie, Director of Strategic Business Initiatives
  • Lee Ann DiGiacomo, Team Lead
  • Lena Smith, Recruiting Manager
  • Marissa Gonzales, Human Resources and Recruiting Coordinator
  • Shantell Hicks, Team Lead
  • Valerie Lackey, Team Lead

Women in Leadership at Alert Communications

  • Adrian Ruiz, Call Center Manager
  • Alba Cedillos, Call Center Manager
  • Crystal Rosas, Client Relations Manager
  • Diana Rodriguez, Call Center Manager
  • Elisette Davila, Client Services Director
  • Esmeralda Sanchez, Training Manager
  • Isela Alcala, Call Center Manager
  • Jenilee Ramos, Contract Services Manager
  • Jill Rydberg, Programming Manager
  • Laura Juarez, Client Services Director
  • Patty Moreno, Facilities Manager

Women in Leadership at MLT TeleCommunications

  • Julie Sparklin, Director, Operations & Client Service
  • Justin Wiggins, Manager, Operations & Client Service
  • Melissa Castagliuolo, Shift Leader
  • Hope Ackley, Shift Leader
  • Katrina Phipps, Shift Leader

Kicking Off A Series Of Women In Leadership Profiles

Throughout the remainder of this year, we’ll continue to recognize the achievements of women across our organization with a profile series that spotlights their accomplishments, professional paths and best career advice. We hope you’ll follow along.


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