Customer Service
24/7 Customer Service Call Center & Answering Service

Maximize Every Opportunity with Nexa's Customer Service Answering Service

Nexa is the largest Customer Service answering service and Customer Service call center in the USA. We help businesses of all sizes answer phones, schedule appointments, and convert leads. Thousands of clients trust Nexa's Customer Service outsourcing call center. We answer calls in three rings!

Sales
800.756.3080
Support
800.408.3408

#1 Customer Service Answering Service and Customer Service Call Center Outsourcing

Thousands of businesses across the USA have trusted Nexa's Customer Service Answering Services and Customer Service Outsourced Call Center to help them grow and scale their sales and call center operations. Nexa is the fastest growing 24/7 Customer Service outsourced call center service, and we serve companies across the entire USA. We have specialized live Customer Service virtual receptionists answer your calls, texts, and chats around the clock. Our Customer Service outsourced call center and answering services are always open for your business and customers!

How We’ve Helped Businesses Like Yours

50,000,000+

Calls, Chats, Texts Handled

10,000,000+

APPOINTMENTS CREATED

200,000,000+

Client Generated Revenue

Contact Nexa's
24/7 Call Center & Answering Service

Learn why our customers and partners trust Nexa to make connections, build relationships and drive revenue.

Proudly serving thousands of customers across industries such as home services, healthcare, legal, real estate, eCommerce, technology and many more.

What We Do

Serving As An Extension Of Your Business

Whether you’re an SMB looking to punch above your weight class or a large enterprise seeking scalability and staffing, Nexa's virtual receptionists have you covered—in both English and Spanish.

We answer calls and book appointments while you work.

While you focus on creating stunning looks, our expert virtual receptionists will take care of answering calls and booking appointments with unparalleled efficiency. Your clients will feel as though they're speaking directly to someone in your salon, thanks to our industry-trained receptionists who handle calls swiftly and accurately.

  • 24/7/365 call answering service
  • Overflow and after-hours call support
  • Appointment scheduling
eCommerce Call Center Outsourcing Services

We capture every lead and keep your sales pipeline full.

Our experts qualify incoming leads, reach out proactively to prospects and answer every incoming call with total professionalism, building brand loyalty along the way. There's always a real person who’s ready to help and every opportunity gets followed-up on.

  • Lead qualification
  • Sales conversion
  • Outbound sales

We convert website visitors and digital traffic into paying customers.

The easiest way to empower growth without adding to your overhead, Nexa’s live chat and text offerings keep your business running smoothly with a 24/7/365 digital customer service desk. Boost conversion rates by meeting customers where they are.

  • People-powered live chat and text messaging
  • Live phone transfer to answering service
  • Easily install chat and text feature on your website

24/7 Customer Service Answering Service and Customer Service Call Center

Serving all states across the USA.

  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • DC
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

Specialized Customer Service Live Receptionists

Specialized Customer Service Call Center

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Call Center

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Answering Services

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Outsourcing

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Live Receptionist