#1 Hotel Answering Service and Hotel Call Center Outsourcing
Thousands of businesses across the USA have trusted Nexa Hotel Answering Services and Hotel Outsourced Call Center to help them grow and scale their sales and call center operations. Nexa is the fastest growing 24/7 Hotel outsourced call center service, and we serve companies across the entire USA. We have specialized live Hotel virtual receptionists answer your calls, texts, and chats around the clock. Our Hotel outsourced call center and answering services are always open for your your business and customers!
How We’ve Helped Businesses Like Yours
Calls, Chats, Texts Handled
Client Generated Revenue
24/7 Call Center & Answering Service
Learn why our customers and partners trust Nexa to make connections, build relationships and drive revenue.
Proudly serving thousands of customers across industries such as home services, healthcare, legal, real estate, eCommerce, technology and many more.
Services We Offer
Outsourcing, Call Center, Virtual Receptionist, Answering Service, Inbound & Outbound Sales, Intake, Live Chat & Text
By partnering with a professional call center service provider, retailers can streamline their customer service processes and ensure that every customer interaction is handled efficiently and effectively.
24/7 Hotel Answering Service and Hotel Call Center
Serving all states across the USA.
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
- South Dakota
- West Virginia
Hotel Answering Service
Specialized Hotel Call Center
5 frequently asked questions about using virtual hotel receptionists
How can a virtual receptionist help with hotel lead generation?
A virtual receptionist service provides live support to engage website visitors and convert them into leads. They can provide information, take reservations, qualify leads, and schedule follow-ups to generate more hotel sales opportunities.
What services do virtual receptionists provide for hotels?
Essential services include answering calls, live web chat, SMS messaging, email support, qualifying leads, data entry, and scheduling appointments/meetings for hotel sales teams. This provides professional live support 24/7 to engage prospects.
How does a virtual receptionist qualify hotel leads?
Receptionists use lead qualification scripts to identify prospect needs and interests, profile characteristics, budget, timeline, and decision process to assess if they are a qualified lead before routing to sales.
Can a virtual receptionist handle hotel lead generation across multiple locations?
Yes, receptionists can support multi-location lead generation with cloud-based systems by customizing scripts and messaging for different hotel brands, destinations, and offerings.
Why are virtual receptionists useful for hotel lead management?
Virtual receptionists allow hotels to provide prompt, professional, live support to website visitors to capture more leads. Their lead qualification and routing help manage the flow of new prospects to the sales team. A dedicated virtual receptionist provides personalized, timely support to boost lead capture and management for hotels looking to increase reservations and sales.