Nexa is the largest Retail answering service and Retailcall center in the USA. We help businesses of all sizes answer phones, schedule appointments, and convert leads. Thousands of clients trust Nexa's Retail outsourcing call center. We answer calls in three rings!
24/7 Retail Call Center & Answering Service
Maximize Every Opportunity with Nexa's Retail Answering Service
#1 Retail Answering Service and Retail Call Center Outsourcing
Thousands of businesses across the USA have trusted Nexa's Retail Answering Services and Retail Outsourced Call Center to help them grow and scale their sales and call center operations. Nexa is the fastest growing 24/7 Retail outsourced call center service, and we serve companies across the entire USA. We have specialized live Retail virtual receptionists answer your calls, texts, and chats around the clock. Our Retail outsourced call center and answering services are always open for your business and customers!
How We’ve Helped Businesses Like Yours
Calls, Chats, Texts Handled
Client Generated Revenue
24/7 Call Center & Answering Service
Learn why our customers and partners trust Nexa to make connections, build relationships and drive revenue.
Proudly serving thousands of customers across industries such as home services, healthcare, legal, real estate, eCommerce, technology and many more.
Services We Offer
Outsourcing, Call Center, Virtual Receptionist, Answering Service, Inbound & Outbound Sales, Intake, Live Chat & Text
We do more than just answer phone calls. Higher quality alternative to ruby receptionists. Our bilingual and highly trained virtual receptionists help grow revenue and deliver a premium customer experience for businesses of all sizes.
What We Do
Serving As An Extension Of Your Business
Whether you’re an SMB looking to punch above your weight class or a large enterprise seeking scalability and staffing, Nexa's virtual receptionists have you covered—in both English and Spanish.
We answer calls and book appointments while you work.
Anytime one of our expert virtual receptionists picks up the phone, your customers will think they’re speaking directly to someone in your office. Nexa receptionists are trained in your industry and make it possible to handle more calls quickly and with greater accuracy than ruby receptionists.
- 24/7/365 call answering service
- Overflow and after-hours call support
- Appointment scheduling
We capture every lead and keep your sales pipeline full.
Our experts qualify incoming leads, reach out proactively to prospects and answer every incoming call with total professionalism, building brand loyalty along the way. There's always a real person who’s ready to help and every opportunity gets followed-up on.
- Lead qualification
- Sales conversion
- Outbound sales
We convert website visitors and digital traffic into paying customers.
The easiest way to empower growth without adding to your overhead, Nexa’s live chat and text offerings keep your business running smoothly with a 24/7/365 digital customer service desk. Boost conversion rates by meeting customers where they are.
- People-powered live chat and text messaging
- Live phone transfer to answering service
- Easily install chat and text feature on your website
24/7 Retail Answering Service and Retail Call Center
Serving all states across the USA.
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
- South Dakota
- West Virginia