Stop missing important calls at your home health agency. Outsource answering and appointment-booking services so you can focus on helping your patients. We have assisted countless home health agencies to answer calls faster and keep calendars full using customized scripts and scheduling services.
There are just some calls you don’t want to miss. Destress and outsource the appointment booking and answering process. Our home health answering service has helped over hundreds of home care and hospice agencies. We provide receptionists trained to handle home health calls 24 hours a day, seven days a week.
We serve over 1,500 healthcare providers, including home health agencies. With around-the-clock coverage, our receptionists can escalate emergency calls, route calls and convert leads fast. Live receptionists connect patients, providers and prospective clients faster than ever before.
Stay booked year-round with inbound and outbound calling services. We can assist from the initial call to conversion and take control of the intake process.
Our receptionists are trained in medical answering and can follow customized scripts. We serve as an extension of your team, with live people answering calls.
Customizable and HIPAA-compliant live chat answering services for your home care business.
Missing calls in healthcare can result in patients delayed care for patients or seeking care with a competitor. Our receptionists are trained to:
Move faster from the first call to a confirmed appointment with a bilingual receptionists.
No more checking your missed call notifications while you’re away from your desk. We have you covered.
Building trust with patients is a top priority. Learn how Dr. Margaret Dixon was able to create an empathetic and efficient patient experience through Nexa's personalized healthcare answering services.
“We've been using Nexa for a few years now as our primary answering service for customer calls. We use after-hours and midday telephone answering service so any inbound or outbound calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa's virtual receptionist service has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”
Phoenix, AZ
Whether it's via phone, chat or text, our virtual receptionists are ready to help you manage your business around the clock.
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