Home Healthcare Patients Nexa Virtual Receptionist
hEALTHCARE

Connect With More Home Health Patients

Stop missing important calls at your home health agency. Outsource answering and appointment-booking services so you can focus on helping your patients. We have assisted countless home health agencies to  answer calls faster and keep calendars full using customized scripts and scheduling services.

How We Help

They Call. We Answer. You Keep Working.

There are just some calls you don’t want to miss. Destress and outsource the appointment booking and answering process. Our home health answering service has helped over hundreds of home care and hospice agencies. We provide  receptionists trained to handle home health calls  24 hours a day, seven days a week.

24/7/365 Medical Answering Service For Home Healthcare Providers

Customizable and HIPAA-compliant live chat answering services for your home care business.

Our Receptionists Capture Leads Fast

Missing calls in healthcare can result in patients delayed care for patients or seeking care with a competitor. Our receptionists are trained to:

  • Provide a compassionate answer to your callers
  • Gather information quickly
  • Deliver accurate information to your team
Nexa Healthcare Home Health Appointment Setting For You
Nexa Bilingual Support Receptionist Intake

Bilingual Support Throughout Intake

Move faster from the first call to a confirmed appointment with a bilingual receptionists.

  • Connect with patients quickly
  • Streamline the process
  • Book more appointments

Answering Calls On Nights, Afterhours, Weekends and Holidays

No more checking your missed call notifications while you’re away from your desk. We have you covered.

  • Receive booking directly to your calendar
  • Reallocate critical resources
  • Wake up to confirmed appointments instead of missed calls
Integrations

Connect to the tools you already use

logo of Zapierlogo of Housecall Prologo of Casefoxlogo of Kareologo of Pipedrivelogo of HubSpot

Case Study

Building trust with patients is a top priority. Learn how Dr. Margaret Dixon was able to create an empathetic and efficient patient experience through Nexa's personalized healthcare answering services.

“We've been using Nexa for a few years now as our primary answering service for customer calls. We use after-hours and midday telephone answering service so any inbound or outbound calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa's virtual receptionist service has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“We utilize Nexa's intake services and they screen potential client calls for us.Our interaction with the Nexa reps has always been really positive. We have our own manager, so anytime I want to change anything or re-route something, she has always been really easy to work with. The service has gone really well and has definitely helped us out. Nexa integrates with a lot of different software which I really like, and we are more able to do other work knowing that the calls are being taken care of. I would definitely recommend Nexa.”

Christy

Chandler, AZ

“I engaged Nexa to act as our third-party call handling service and the experience has been stellar! The process to onboard was simple and easy, and surprisingly fast. Nexa went from knowing nothing about our business to being ready to take calls in just a few short weeks.”

Andrea Clinton

Baselayer

“We've been using Nexa for a few years now as our primary answering service for customer calls. We use after-hours and midday telephone answering service so any inbound or outbound calls that are missed from our office location automatically roll over to their facility. We like their convenience, ease of use and great communication. Pairing with Nexa's virtual receptionist service has been fantastic. Virtually, the idea is for the customers to not know that they're speaking to Nexa or if they're speaking to a rep from our company. We are able to receive those messages from them and get back to our customers quickly.”

Mandy

Phoenix, AZ

“Our office, Skupin Law Group, PLLC, has been using Nexa for over 8 years now. Theyoffer excellent service, very reasonable prices and they have extremely fastemail response times.”

Mike Skupin

Skupin Law Group

“When someone's air conditioning is not working, they're not waiting to receive service. Our response time has to be within minutes, or they're on to the next company. Nexa views our customers the same way we do—with the same respect, accountability and professionalism. The transition is so seamless that many customers don't realize that they're not speaking with one of our staff."We now know how important our answering service is. It helps create a whole new level of loyalty and trust with our existing customers. Now, we consider Nexa a true part of the Penguin Air & Plumbing family."

Penguin Air & Plumbing

Penguin Air & Plumbing Operations Manager

“We need everyone who calls in to be able to speak to an actual person. After all, we only get one shot at emergency response. We've explored answering services before, but had difficulty with the way calls were handled. The accurate transmission of collected information is crucial to us, so we rely on Nexa for prompt responses. With Nexa, we're no longer missing calls. When evaluating our options, what was most important to us was courtesy, accuracy, consistency andthe ability to follow clear directions. Nexa does it all."

Mike Graul

Operations Manager at Colorado Disaster Restoration

Companies We Work With

Nexa Receptionists

Frequently Asked Questions

How often are medical appointments set by phone vs a web form?

How much do healthcare answering services cost?

What steps do you take to be HIPAA compliant?

Do you provide overflow or after-hour answering services?

What types of medical practices does this service work best for?

Are your live medical virtual receptionists able to speak other languages?

Unleash the Power of People.

Whether it's via phone, chat or text, our virtual receptionists are ready to help you manage your business around the clock.