Tips For Starting A New Business

Know what to expect so you can launch your company and generate revenue.

  • Get the right software: Do your research to invest in technology that helps you to stay organized, communicate with customers, track finances and promote your services. Be sure you and your team have the equipment and software needed to work fully remote, as needed, including video conferencing apps. You may also want to consider updating your website to include scheduling tools or remote chat features like those offered by Nexa Receptionists.
  • Invest in marketing: An effective marketing strategy will help you to bring in new clients and raise awareness about your brand. Your marketing strategy should detail elements such as customer personas, posting schedules and goals. Establish your brand on social media and invest in tools to help you manage multiple platforms to hit the ground running. Consider hiring an individual to manage your accounts.
  • Have a business financial plan: According to a recent Forbes article, business plans “should include an executive summary, company description, market analysis, management team overview, organizational structure, product/service descriptions, operational details, financial projections, and statements.”1 It may be wise to work with other professionals to strengthen your business plan and avoid future setbacks. In addition, you should have systems you can rely on for financial reporting, budgeting and revenue tracking.
  • Get support: Determine if you will hire independent contractors, employees or outsource services to support your business growth. Fully educate yourself on payroll taxes, compensation plans and financial record keeping. Understand which employee benefits may be required, including unemployment insurance, leave benefits, disability insurance, workers’ compensation and social security taxes.2

Call 800-756-3080 or schedule an appointment online to discuss how our call-answering services can help your business.

Complete The form And Download Our E-book To Learn.

Tips For Starting A New Business

Know what to expect so you can launch your company and generate revenue.

  • Get the right software: Do your research to invest in technology that helps you to stay organized, communicate with customers, track finances and promote your services. Be sure you and your team have the equipment and software needed to work fully remote, as needed, including video conferencing apps. You may also want to consider updating your website to include scheduling tools or remote chat features like those offered by Nexa Receptionists.
  • Invest in marketing: An effective marketing strategy will help you to bring in new clients and raise awareness about your brand. Your marketing strategy should detail elements such as customer personas, posting schedules and goals. Establish your brand on social media and invest in tools to help you manage multiple platforms to hit the ground running. Consider hiring an individual to manage your accounts.
  • Have a business financial plan: According to a recent Forbes article, business plans “should include an executive summary, company description, market analysis, management team overview, organizational structure, product/service descriptions, operational details, financial projections, and statements.”1 It may be wise to work with other professionals to strengthen your business plan and avoid future setbacks. In addition, you should have systems you can rely on for financial reporting, budgeting and revenue tracking.
  • Get support: Determine if you will hire independent contractors, employees or outsource services to support your business growth. Fully educate yourself on payroll taxes, compensation plans and financial record keeping. Understand which employee benefits may be required, including unemployment insurance, leave benefits, disability insurance, workers’ compensation and social security taxes.2

Call 800-756-3080 or schedule an appointment online to discuss how our call-answering services can help your business.

Complete The form And Download Our E-book To Learn.
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Industry leaders in people-powered business for more than 35 years.

We pride ourselves on being at the forefront of people-powered business and technology, and we’ve got a legacy of expertise to back it up. Take a quick journey through the history of Nexa, and learn more about where we’ve come from and where we’re going.

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Who We Serve

Knowing Your Industry Makes All The Difference

You need a virtual answering service care provider that works as hard as you do. Our bilingual virtual receptionists are trained in the tools and terminology of your business-they anticipate a need and know exactly how to respond on every outbound & inbound call.

Nexa Home services

Keep your boards full.

  • Make sure you’re ready when customers need you most with 24/7 phone answering service and live chat & text messaging.
  • Appointment scheduling, customer intake and outbound lead generation services keep your boards full and your technicians working.

NEXA HEALTHCARE

Improve patient and provider experience.

  • Provide an attentive and empathetic patient experience with our HIPAA-compliant service offerings, powered by real people from our live answering service team.
  • Answer questions, book appointments, complete patient intake service, and address sensitive concerns—including secure messaging with two-way notification and accessible communication among patients and providers.

Nexa Legal

Grow your law firm.

  • Create an impeccable client experience with a virtual assistant, a 24/7 phone answering service and live chat & text messaging services that covers you after your normal business hours.
  • Expert client intake service, lead qualification, and outbound calling services help your law firm take on more of the right cases.

NEXA REAL ESTATE

Sell more homes.

  • Whether you’re a real estate agent, broker or investor, our virtual receptionists make you available to clients and business opportunities day and night, on weekends and holidays.
  • Qualify leads, schedule appointments/showings, explain mortgage rates, move more listings and respond to clients whenever they need you with phone answering service, inbound sales, and live chat & text services.

Nexa Retail & eCommerce

Leave no sale behind.

  • Answer customer questions, escalate service and order issues, and be available to shoppers and customers day and night—even weekends and holidays.
  • Increase sales by converting website traffic into happy and paying customers and proactively follow-up with qualified leads for higher conversion rates.

Other

Capture every opportunity.

  • Grow revenue and earnings, and improve efficiency without adding to your overhead by outsourcing call answering service, inbound and outbound sales, and live chat and text messaging.
  • Answer urgent calls, schedule meetings and appointments, and close more new business with Nexa virtual receptionists while you’re busy working on what matters most as a business owner.

Ready to Grow Your Business?

Our omni-channel specialists are ready to help you grow and scale your business 24/7.

Discover How We Can Grow Together