4 Things To Expect When Hiring A Virtual Receptionist For Your Solar Company

Is an answering service for solar companies the key to attracting leads? Find out.

Will you be attending SolarCon 2023? Be sure to stop by Nexa’s booth to receive special tradeshow pricing.

The sun may be setting on your opportunity to capture more leads for your solar company without an answering service. If you’re looking to make the switch and hire virtual receptionists soon, you should know what to expect.  

What to expect when partnering with an answering service for solar companies

Here are five things you can expect if you hire an answering service like Nexa Receptionists to generate and capture more leads for your solar energy company.  

1. You stop missing calls.

When you partner with the right answering service, you can expect to stop seeing missed call notifications the minute you wake up or ever again. With a 24/7/365 answering service like Nexa Receptionists, our clients stop missing calls altogether when we pick up every call within three rings. An answering service means you can walk away from your phone with peace of mind and wake up to a fresh start. Not only will calls be answered missed, but leads will be converted faster with professionals.

2. You wake up to confirmed appointments.

When you partner with the right company, you will start waking up to confirmed appointments on a consistent basis. Why is that? You can expect to work with receptionists trained in your vertical to convert prospective clients faster with companies like Nexa. In addition, we directly integrate with the existing tools solar companies already use. Our virtual receptionists can book appointments straight to your calendar while you focus on running your company – or recharging your own batteries.  

3. Your intake processes are streamlined.  

You can expect a night and day difference in the intake process with an answering service like Nexa. Our receptionists know what questions to ask and how to transcribe the information they gather fast. You can expect your callers to be paired with professionals who specialize in solar intake answering services while you focus on your specialty. You can expect to see a reduction in data entry errors when you partner with an answering service that completes intake like yours every day.  

4. You book more appointments.

You can expect to capture more leads if your solar business has a live answering service. With overflow and after-hours coverage from professionals who are trained to turn callers into confirmed appointments quickly, you will stop missing opportunities. You can also expect to capture and convert leads via live text and chat if you work with Nexa Receptionists. The more ways you expand your services for answering and appointment booking, the more leads you are likely to capture and convert.  

Solar energy installations rebound after a tough 2022

A recent report released by the Solar Energy Industries Association states that an ease on supply chain issues will propel “2023 growth to 41%.”1 Is your solar company prepared for an increase in calls? One missed call could mean a lost lead to a competitor. If you are trying to recapture lost leads, convert new ones and book more appointments as you grow your business, you may want to rely on an answering service. Once you start outsourcing administrative tasks, you free up internal staff to focus on running the business and helping existing customers directly. You can also set up outbound calling campaigns with virtual receptionists to recapture lost leads and keep your calendar full.  

Nexa Receptionists boosts business for solar companies

Let Nexa Receptionists get your company set up to answer more calls and book appointments via live call, text and chat. We offer customizable answering services 24 hours a day, seven days a week, including after-hours, overflow, weekend and holidays. Nexa brings $20,000 - $50,000 in additional revenue per dedicated agent in outbound calling services. Our appointment-setting services increase return on investment by up to 10 times. Nexa brings $20,000 - $50,000 in additional revenue per dedicated agent in outbound calling services. Learn more about how we can help your business by calling 800-756-3080 or scheduling an appointment online.  

Will you be attending SolarCon 2023? Be sure to stop by Nexa’s booth to receive special tradeshow pricing.

Sources

  1. Solar Energies Industries Association. Policy-Driven Supply Constraints Cause Steep Drop in Solar Installations in 2022. https://www.seia.org/news/policy-driven-supply-constraints-cause-steep-drop-solar-installations-2022  

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